Skip to main content

Privacy Policy

The protection of your privacy is of utmost importance at ZHOOSH. We therefore have a policy regarding how your personal data will be processed and protected. This privacy policy only applies to ZHOOSH customers and users of our online services. By using you consent to our Privacy Policy.

Any changes made to our Privacy Policy will be updated on this page.

ZHOOSH collects personal information that you submit to us, for example, when you place an order or make an account with By registering, you are consenting to the collection of your personal data. We need to hold personal information such as your name, email address, phone numbers, home address, shipping and credit/debit card billing address (es) to process and fulfill your order. Your contact number may be given to our courier for delivery services. Saved card details will never be shared with third parties and will only be used to process your order, using our Payment Service provider’s systems. To make card purchases with us as secure as possible, your personal information is protected by an additional security layer called SSL which ensures your sensitive information is sent in encrypted form. When you pay by card, we reserve the right to carry out an identity check.
We also use third-party cookies to collect statistics to enhance and simplify your visit. This data helps us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.
The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 24 months. You can easily erase cookies from your computer or mobile device using your browser. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.


ZHOOSH may use your personal data for the following purposes:
• To create and manage your personal account at
• To process your online orders
• To send text message notifications of delivery status
• To send you marketing offers such as newsletters and catalogues
• To be able to contact you in the event of any problem with the delivery of your items
• To enable us to answer your queries and to inform you of new or changed services
• To notify the winners in any online promotions
• To managing your account by carrying out credit checks
• To prevent misuse or improper use of our services
• To analyze your personal data to provide you with relevant marketing offers and information
• To be able to validate that you are of legal age for shopping online

We will only keep your data for as long as necessary to fulfill the services listed above or for as long as we are required by law. After this your personal data will be deleted.
Non-personal data is used in the form of cookies as described above and in other ways as permitted by applicable laws.

We never pass on, trade or sell your data to third party marketing companies. Data that is forwarded to third parties is only used to provide you with the services mentioned above, for example shipping agents for delivery of goods, media agencies for distributing newsletters and credit reference or debt collection agencies for the purpose of identity checks and debt collection.


You have the right to request information about the personal data we hold on you at any time. If your data in incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules.

We email our users, who subscribe to our services to send notice of orders and payments, details of any ongoing promotions and information about changes or additions to our product range. If you no longer wish to receive promotional emails from us you have the option to opt-out by unsubscribing.

If you require more information please send an email to If you wish to talk to a ZHOOSH customer service representative please call +92 42 32500937.